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  • TheBrick.com - Customer Service

    Customer Service

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    FAQs

    Frequently asked questions. Get quick answers to all your quick questions.

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    Contact Us

    Need to talk to us? Find out how to contact us and who to talk to about your order, your warranty, or your Brick Card.

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    Order Information

    Need help completing your order? Get answers to questions about gift cards, surcharges, and how to use the online shopping cart here.

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    Shipping / Delivery

    Learn more about Brick Truck delivery and Xpresspost shipping, including helpful pre-delivery tips and details about specific delivery services, like having us take away your old appliances or mattress.

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    Returns, Deposits & Refunds

    Get information about The Brick's return, deposit, and refund policies.

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    Price Guarantee

    Learn about The Brick's price guarantee and how to get the best price on your purchase.

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    Product Warranties / Protection Plans

    Find out more about product warranties and how to protect your investment long-term with The Brick's excellent Full Circle and Blanket Furniture Plans.

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    Service Centres

    Get information about TransGlobal Service, our appliance and electronics repair specialists.

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    Contact Us

    By Phone
    For web sales and web product enquiries: please call 1-877-843-2742.
    For television/appliance service: please call 1-800-360-2742.