Customer Service
FAQs
Frequently asked questions. Get quick answers to all your quick questions.
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Contact Us
Need to talk to us? Find out how to contact us and who to talk to about your order, your
warranty, or your Brick Card.
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Order Information
Need help completing your order? Get answers to questions about gift cards, surcharges, and
how to use the online shopping cart here.
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Shipping / Delivery
Learn more about Brick Truck delivery and Xpresspost shipping, including helpful
pre-delivery tips and details about specific delivery services, like having us take away your
old appliances or mattress.
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Returns, Deposits & Refunds
Get information about The Brick's return, deposit, and refund policies.
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Price Guarantee
Learn about The Brick's price guarantee and how to get the best price on your
purchase.
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Product Warranties / Protection Plans
Find out more about product warranties and how to protect your investment long-term with The
Brick's excellent Full Circle and Blanket Furniture Plans.
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Service Centres
Get information about TransGlobal Service, our appliance and electronics repair
specialists.
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Contact Us
- By Phone
- For web sales and web product enquiries: please call 1-877-843-2742.
- For television/appliance service: please call 1-800-360-2742.
